Legal
Privacy Policy
Welcome to Social Sell (Xiaoshuqian International, “the Platform”, “we”, “us”). We value your privacy and the protection of personal information. This policy explains how we collect, use, store, share, and protect your information, and the rights you have. By using the Platform, you acknowledge that you have read and understand this policy.
1. Information We Collect
To provide account services, influencer marketing automation, and platform security, we may collect the following categories of information:
- Account information: phone number, SMS verification results, encrypted password digests, identifiers from Google Sign-In credentials, avatar and nickname (if you authorize them), sub-account emails, and similar data.
- Shop and authorization information: TikTok Shop identifiers you actively authorize, authorization status, and basic shop information related to business use (limited to what official APIs return).
- Business data: influencer invitations, templates, task configurations, collaboration records, and similar content you create or import on the Platform, used to provide corresponding features and fulfillment tracking.
- Device and log information: IP address, browser type, access time, operation logs, error logs, and similar data for security audits, troubleshooting, and service quality improvement.
- Local storage information: necessary tokens and local preferences that may be stored in your browser to maintain login state and settings.
2. How We Use Information
We use collected information only within lawful, legitimate, and necessary scopes, primarily to:
- Create and maintain accounts, complete login, authentication, and permission management;
- Provide core features such as TikTok Shop authorization, influencer outreach, templates, and team collaboration;
- Protect platform and account security and prevent fraud, abuse, and unauthorized access;
- Send necessary service-related notices (such as verification codes, security alerts, and important business status updates);
- Analyze product usage to improve experience and stability (preferring de-identified or aggregated methods);
- Comply with laws and regulations, or respond to lawful requests from competent authorities.
3. Cookies and Similar Technologies
We may use cookies, LocalStorage, SessionStorage, and similar technologies to keep you signed in, remember preferences, and protect service security. You can manage or clear these data in your browser settings; disabling them may affect some features (for example, you may need to sign in again).
4. Third-Party Services
To deliver complete functionality, the Platform integrates necessary third-party services. Related processing usually occurs after you actively authorize or initiate an action:
- TikTok Shop / Douyin e-commerce open platform: used for shop authorization, product and business data queries, and similar purposes, within the scope you authorize and subject to their privacy policies and platform rules.
- Google Sign-In: if you choose to sign in with Google, we receive the necessary identity credentials they return for authentication and do not actively obtain unrelated extra information.
- SMS providers: used to send verification codes for login, phone binding, or password reset.
- Object storage and similar infrastructure services: used to store business-related files you upload (such as template attachments).
- Email delivery services (such as Mailgun): used to send and receive business emails managed by the Platform; we do not require your personal mailbox SMTP password—sending is completed via our Platform API.
How third parties process personal information in their own services is governed by their privacy policies. We recommend reading those terms carefully before authorizing.
5. Sharing and Disclosure
We do not sell your personal information. We may share or disclose it only in the following cases:
- After obtaining your explicit consent or active authorization;
- Sharing with necessary service providers to deliver the features described in this policy (and requiring them to meet confidentiality and security obligations);
- In connection with a merger, acquisition, or asset transfer involving personal information, we will require the new holder to remain bound by this policy or obtain your authorization again;
- As required by laws and regulations, litigation, arbitration, or mandatory requests from government authorities;
- Where reasonably necessary to protect the legitimate rights, property, or safety of us, users, or the public.
6. Storage and Security
We take reasonably practicable technical and organizational measures to protect your information, including transport encryption, access control, least privilege, and log audits. Even so, the internet is not absolutely secure, and we cannot guarantee that information is free from all risk. If a security incident that may affect your rights occurs, we will notify you and take remedial measures as required by law.
We retain your information only for as long as needed to fulfill the purposes described in this policy; after that period we delete or anonymize it, except where laws provide otherwise.
7. Your Rights
To the extent permitted by applicable law, you have the right to:
- Access and correct your account and business profile;
- Withdraw authorization bindings to third-party platforms (such as TikTok Shop);
- Close your account or delete business data you no longer need (subject to lawful retention obligations);
- Consult or complain to us about personal information processing.
You can complete some actions yourself through in-product features; for further help, contact us using the details at the end of this policy. For security, we may verify your identity before handling a request.
8. Children’s Privacy
The Platform is primarily intended for business users and adults with full civil capacity. We do not knowingly collect children’s personal information. If you find that we have collected a child’s information by mistake, please contact us promptly and we will delete the related data as soon as possible.
9. Cross-Border Transfers
Because you use cross-border e-commerce features, some business data may be processed via overseas platform interfaces. We transfer only as necessary and take reasonable measures to keep transfers and processing secure and compliant, subject to applicable laws and third-party platform rules.
10. Policy Updates
We may revise this policy from time to time. After an update, we will publish the latest version on this page and update the “last updated” date. If a change materially affects your rights, we will notify you via in-product notice or other reasonable means. Please check this page regularly for the latest content.
11. Contact Us
If you have questions, comments, or requests about this privacy policy or personal information processing, contact us via:
- Product: Social Sell (Xiaoshuqian International)
- Website: https://www.social-sell.com
- Terms of Service: https://www.social-sell.com/terms
- Email: [email protected]
- Hours: weekdays 9:00–18:30
- Contact channel: after signing in, reach us via in-product feedback
Thank you again for trusting and using Social Sell (Xiaoshuqian International). We will keep improving privacy protections to safeguard your data.